


24/7 Help & Support
Frequently asked
Questions
How do i find the model of my phone?
The model number of your phone is located near the display. If it’s a Panasonic phone it will start with something like: KX-…
What is a SIP trunk?
SIP trunking is a Voice over Internet Protocol (VoIP) service based on the Session Initiation Protocol (SIP) by which Internet Telephony Service Providers (ITSPs) deliver telephone services to customers equipped with an IP-based Private Branch eXchange (IP-PBX). Basically, telephone lines provided over a broadband connection.
SIP trunks provide all the same features as ISDN trunk lines, powerful call setup and routing, faster setup and tear down of calls, and superior audio fidelity compared to analogue PSTN lines.
While SIP trunks are the most cost effective type of trunk lines available, costing less per channel than ISDN or analogue PSTN lines, usually with free landline calls and low cost mobile rates included, a good quality broadband connection is essential for SIP trunks to be a viable solution for business.
What is VOIP?
Voice Over Internet Protocol (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone service. The term Internet telephony specifically refers to the provisioning of communications services over the public Internet, rather than via the Public Switched Telephone Network (PSTN).
Something not
Working?
Don’t worry, we are here to help. If you require further assistance please:
info@gilltectelecoms.ie
Call
T: 01 524 0492
M: 086 1945 284
SERVICES WE OFFER
we create the solution that helps your business move forwad
WHAT OUR CUSTOMERS HAVE TO SAY