Telephone Systems
Every business communication requirement is different. Whether you need a simple, digital system with traditional desk based handsets, or an advanced IP based network communications platform, SystemNet has an office telephone system that can fit your business needs.
Focusing on ease of use, excellent audio quality and superb reliability, our telephone systems can be configured in a variety of different ways to ensure you get a solution that meets your specific requirements. Choose from a wide range of stylish handsets, available in both black and white to suit any office decor.
Communication Platforms suitable for every business
There’s a Communication Platform that is ideal for your business whether you are in need of a digital system with handsets for one office, or a full VoIP communication system solution capable of serving multiple office locations across the globe. Communicating with colleagues wherever they are is made easier with VoIP Communication Platforms such as the Panasonic KX-NSX2000 capable of integrating with smartphones and tablets, offering built in voicemail, high quality sound and reliability.
If you want to combine a more traditional telephone system with IP technology, Smart Hybrid Communication Platforms like the Panasonic KX-NS700 allow you to continue using standard digital and analogue telephones alongside new technology. Ultimately flexible, they allow you to control costs as you progress from older, to new technology solutions at a pace that suits your business needs.
A choice of handsets and communication applications
We offer a comprehensive range of telephones to complement your Panasonic Communication Platform, whichever solution you choose. From Desk Phones and Cordless Phones to Headset Options and Conference Room Phones, you can be confident we can provide everything you need to make communication easier to manage.
Panasonic’s built-in voicemail can help to cut customer call waiting times and boost customer care storing external and internal messages to help your staff stay on top of their work, and the Panasonic Mobile Softphone application allows your workforce to communicate effectively whether they are in the office, working from home or working on the move.
PBX Starter Packs
If you are just starting out in business, our PBX Starter Packs, based on Panasonic’s New Business Editions, are designed for small businesses like yours. Providing digital or VoIP telephone system solutions for up to 16 users with voicemail, and integration with your PCs. Each pack comes with 4 Panasonic desk phones, ready for analogue (PSTN), ISDN or VoIP trunk lines, and can be expanded as your business grows. If you have a limited budget, why not start off on our Cloud PBX, and migrate the phones onto your own PBX later as your business expands?
Installation &Training
Our installers apply years of experience and best practices to each installation. Where there are large numbers of extensions, spread sheet questionnaires are filled out by the client providing us with detailed information about each user (e.g. extension number, name, class of service, voicemail box, etc.). Speed-dial lists can also be copied to the system database.
Following the installation of a new phone system, we provide all users with full training to ensure they get the most out of their new system. The training includes practical on-site demonstration of all the basic features (e.g. making, receiving & transferring calls, accessing voicemail, etc.) and demonstration of advanced features & special applications which may be used by system operators and supervisors. Full system documentation and user manuals are also provided.
Maintenance & Support
At SystemNet, we believe that service is critical to ensuring our customers receive a rewarding experience. That’s why our solutions are backed by expert service, pre- and post-sales.
In our opinion, service is never a reactive function. We offer support to our customers through the buying process with specialist advice from the outset, to help you reach decisions that are wholly relevant to your business. We provide free maintenance & support for the first year on all new systems. After the first year we offer very competitive yearly maintenance plans to protect your investment long after the manufacturers’ warranty has expired.
Our customers log faults and job requests by emailing support@systemnet.ie or calling (01) 495 1595. Staff at our System Management Centre in Dublin trouble-shoot problems via remote access, telephone support, or if necessary despatch a technician to the site.
SystemNet can also provide cover on your existing telephone system. If a major fault occurs, the yearly maintenance plan would cover such an occurrence instead of a costly unplanned system failure.